When is the latest i can cancel my order?

Orders cancelled 24 hours or more before the order will not incur any charges.

How can i place an order?

Orders for private customers can be placed using our Onilne Ordering service, via our Online Order Form or directly to our Email. For more information please Click Here. Orders for registered companies can be placed using our Online Order Form or directly to our Email. For more information please Click Here.

What is your Kashrut?

We are Bdatz Mehadrin - Rabanut Yerushalayim. To see our Kashrut Certificate Click Here. Other Kosher Certifications (Harav Rubin, Eida Chareidis etc) are available from our stores. For more information on locations and how to contact them please Click Here.

Can i switch the bagels that are included in the platter for Gluten-Free Bagel?

No, however you may add Gluten-Free Bagels to your order for 6.00NIS each.

How many people is a platter suitable for?

Holy Bagel has two platter sizes; Large: 15 - 20 Servings Medium: 8 - 10 Servings (Unless stated otherwise)

Do the platters come ready for serving?

All our Dishes come ready for serving with the exception of Bagels & Soup. (Bagel Baskets can be ordered for 15.00NIS each for more info Click Here.) Salads come in a transparent plastic bowl. Hot Dishes come in Aluminium pans ready to be heated & served. Cold Platter come on a hard plastic tray.

Does my order include Paper Goods & Serving Spoons?

Platter orders do not come with paper goods and serving spoons. If you are in need please add to your order. For more information & prices please see our Miscellaneous Menu.

When does the 3.5 hours service begin?

The 3.5 hour Buffet Service begins from the time the event was set to begin and does not include the Set-Up time. For more information please Click Here.

When is the latest i can make changes to my Full-Service Catering event?

The last oportunity to make changes is 24 hours before.

How can I pay for my order?

Platter orders & full service catering can be paid with the following methods:

1. Cash - To the Driver / Catering Manager
2. Credit Card over the phone (Up to 4 Payment Interest Free)
3. Check - To the Driver / Catering Manager (Orders up to 1000.00NIS, 1 Check for the date of the order & 1 Check for ten days from the date of the order)
4. Bank Transfer - (Please see details in the attached file)

When do i pay for my order?

Platter Orders Credit Card / Bank Transfer - 24 Hours before Delivery Time. Cash / Check - On delivery to the driver. Bank Transfer - 24 Hours before Delivery Time. Full Service Catering All Payment Viable Payment Methods - At the end of the event to the Manager of the catering team.

Does my order include delivery?

For more information & delivery prices of please Click Here.

What is the earliest i can receive my order?

The earliest time for delivery is 06:30am. For prices please Click Here.

What is the latest i can receive my order?

We offer deliveries until 19:00pm. For prices please Click Here.